Our Privacy Policy

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Privacy Policy


Welcome to Innavisions Ltd's privacy policy.

This cookie notice is for visitors to our websites, apps and other digital platforms. It sets out how we use cookies. In this notice 'we' and 'our' means Innavisions which operates this platform.

We respect your privacy and are committed to protecting your personal data, whether you buy services from Innavisions. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it) and tell you about your privacy rights and how the law protects you. It will also deal with any personal data collected in other ways, such as at events, signing up for newsletters, responses to correspondence or on-site events.



Your Personal Data

In this policy, we refer to ourselves as "Innavisions" and this term will cover personal data collected by and processed by Innavisions Ltd (company reg. no. 03738956).
At Innavisions, we do not collect any data while you browse our website except for data collected by Google for analytical purposes. Any data that is collected is only done when orders are placed and processed.
Innavisions is a controller of the personal data you provide to us or that we collect about you. We only collect the following types of personal data about you when orders are placed:

What is the purpose of this notice?

To describe how we collect and use personal data about you in accordance with the General Data Protection Regulation (GDPR).

Why we need it

We need to know your basic personal data in order to meet our statutory, legal and contractual obligations, provide goods and services to you, process your orders and provide you with marketing information, if as a customer we have received your consent to tell you about our products and services.
We will not collect any personal data from you that we do not need to provide and oversee these services to you.

What we do with it

We only ever use your personal data with your consent, or where it is necessary:
In any event, we will only use your information for the purpose or purposes it was collected for (or for closely related purposes).

We may process personal information for certain legitimate business purposes, which include some or all of the following:
Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights at all times. We will also comply with your stated marketing preferences.

When we process your personal data for our legitimate interests, we will make sure that we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests - we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You have the right to object to this processing if you wish. Please bear in mind that if you object this may affect our ability to carry out tasks for your benefit.

Where we keep it

We are based in the UK and we store our data within the EU. Some organisations which provide services to us may transfer personal data outside of the EU, but we will only allow them to do this if your data is adequately protected.

How long we keep it

We will only use and store information for so long as it is required for the purposes it was collected for. How long information will be stored depends on the information in question and what it is being used for. For example, if you ask us not to send you marketing e-mails, we will stop storing your e-mail address for marketing purposes (though we will keep a record of your preference not to be e-mailed).

We continually review what information we hold and delete what is no longer required. We never store payment card information.
We will not retain your data for any longer than necessary and the longest time that we will hold your data will be for six years.

What are your rights?

We want to ensure that you remain in control of your personal data. Part of this is making sure you understand your legal rights, which are as follows:
Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.
If you wish to raise a complaint on how we have handled your personal data, you can contact Cynthia Oxford, Data Protection Officer, H L Hutchinson Ltd, Weasenham Lane, Wisbech, Cambs. PE13 2RN, who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner's Office, the UK supervisory authority for data protection issues.